Return & Refund Policy

📦 Return & Refund Policy | Trendo Egypt

🔁 Returns

We want you to love what you wear.

If you're not satisfied with your order, you can request a return or exchange within 14 days of receiving your item.

To be eligible, the item must be:

  • Unworn and unwashed

  • In its original packaging

  • With original tags still attached

🚫 Non-Returnable Items

  • Items marked as Final Sale

  • Products with visible signs of wear

  • Custom or personalized items

🔄 Exchanges

Need a different size?
We offer one-time free exchanges within the 14-day window, based on availability.

💰 Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval status.
Approved refunds are processed within 5–7 business days to your original payment method.

Note: Shipping fees are non-refundable.

📬 Return Shipping

  • Customers are responsible for return shipping costs.

  • We recommend using a tracked shipping method.

📩 Start a Return

To start a return or exchange, contact us at:
📧 returns@trendoofficial.com