Return & Refund Policy
📦 Return & Refund Policy | Trendo Egypt
🔁 Returns
We want you to love what you wear.
If you're not satisfied with your order, you can request a return or exchange within 14 days of receiving your item.
To be eligible, the item must be:
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Unworn and unwashed
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In its original packaging
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With original tags still attached
🚫 Non-Returnable Items
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Items marked as Final Sale
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Products with visible signs of wear
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Custom or personalized items
🔄 Exchanges
Need a different size?
We offer one-time free exchanges within the 14-day window, based on availability.
💰 Refunds
Once we receive and inspect your returned item, we’ll notify you of the approval status.
Approved refunds are processed within 5–7 business days to your original payment method.
Note: Shipping fees are non-refundable.
📬 Return Shipping
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Customers are responsible for return shipping costs.
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We recommend using a tracked shipping method.
📩 Start a Return
To start a return or exchange, contact us at:
📧 returns@trendoofficial.com